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| Cindy Allred, Consulting |
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Advice from an Expert: Q and A with Cindy Allred |
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Q: What advice would you offer customers managing any project involving technology?
A: It is really important to complete an up-front study examining where you are and what issues you face before trying to change anything. Then, you should use this information to set clearly-defined goals for your project. Get everyone involved to agree upon these goals before the project is started. This way, everyone understands the expectations and can measure the success of the project when it’s complete. |
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Want more Expert Advice? |
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Visit www.pics.com/tips to get more out of your MFG/PRO system. |
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| Employee Spotlight: Cindy Allred |
PICS Consultant Applies Hands-On Experience to Help
Customers Achieve ROI
Working with a seasoned professional can simplify even the most difficult task. And when it’s time to implement, develop, or manage the technology that powers your business, an expert can help you finish any project more efficiently and easily – saving you time and money.
With this in mind, PICS has a team of consultants available to help you build, improve, and enhance your technology infrastructure. Each PICS consultant is an expert in his or her field, and carries a wide breadth of industry experience. In addition, because each consultant has worked with many other companies, he or she carries vast knowledge of different processes and procedures, and knows what will work best in your business. |
| Proven Methodology |
With more than seven years experience at PICS, Cindy Allred is just one member of the company’s consulting team. Before starting her career at PICS, Allred spent more than ten years working for a large group of manufacturers. As part of the company’s transition team, she worked in a variety of different roles, but focused on IT and the company’s MFG/PRO solution. She also worked as Materials Manager, Cost Controller, and on the plant floor, gaining valuable experience that’s helpful when she now engages with customers. “I understand my customers’ situations and goals because I’ve done a lot of their jobs myself,” she says.
According to Allred, she and other
members of the PICS consulting
team - each with similar backgrounds
- approach any project as a
partnership. They work with customers
to understand their challenges and
develop solutions tailored to their
needs, using a proven methodology
based on real-world experience. |
“I understand my customers’ situations and goals because I’ve done a lot of their jobs myself.” |
And, most importantly, Allred and the rest of the PICS consultants strive to listen, learn, and understand exactly what their customers hope to achieve. “We want to know what the customer wants – and why he or she wants it”, she says. “Whether we’re working on a huge implementation or a basic report enhancement, we make every attempt to give our customers exactly what they ask for,” she says. “Helping our customers become more efficient and productive are some of our biggest rewards.” |
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